Kaamfu Inc., through its India-owned subsidiary Prospus Consulting Private Limited, is seeking an experienced Operations Manager to oversee the daily operations of our Office Support Center. This role is crucial for ensuring smooth and efficient back-end operations, including accounting, staffing, compliance, payroll, and general office management. The ideal candidate will have a strong background in operational management within a support center environment and a proven track record of driving operational excellence. The Operations Manager will be responsible for reporting back to Kaamfu Inc. on all operational matters.
In the course of working with Prospus in this position, you will be responsible for the following:
Operational Management:
- Oversee daily office operations, ensuring all processes run smoothly and efficiently.
- Develop, implement, and optimize operational policies and procedures.
Back-End Accounting:
- Manage accounting functions, including accounts payable/receivable, budgeting, and financial reporting.
- Ensure compliance with financial regulations and standards.
Staffing and Human Resources:
- Supervise the recruitment, onboarding, training, and development of office support staff.
- Oversee employee relations, performance management, and compliance with HR policies.
Compliance and Regulatory:
- Ensure the office complies with local laws and regulations.
- Develop and maintain compliance-related policies and procedures.
Payroll Management:
- Oversee the payroll process, ensuring accurate and timely payroll distribution.
- Manage employee benefits and compensation programs.
Office Administration:
- Manage office supplies, equipment, and facilities.
- Coordinate with vendors and service providers for office needs.
Strategic Planning:
- Collaborate with senior management to develop and implement strategic plans for operational improvement.
- Monitor key performance indicators (KPIs) to assess operational efficiency and effectiveness.
Communication and Reporting:
- Provide regular reports to senior management at Kaamfu Inc. on operational performance, challenges, and improvements.
- Ensure clear and effective communication within the team and across departments.
The skills that we are looking for are stated below:
- Strong understanding of accounting principles and financial management.
- Excellent leadership and team management skills.
- Comprehensive knowledge of compliance and regulatory requirements.
- Proficient in payroll management and HR practices.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office Suite and experience with ERP systems.
You need to have minimum of 8 years of experience in operations management, preferably within a support center or similar environment.
