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COMPANY

We are a multinational digital services company established in 2008 and based in Delaware. We live in the clouds.

We’ve been creating cool things since 2008. We started with websites and mobile apps, and then moved into enterprise applications and product development. We found our sweet spot in building innovative solutions for challenging problems, no matter the form factor or technology used. Over 15 years we have built nearly 50 digital products, hundreds of apps, and even more websites. At Prospus, we just make technology happen.

Meet The Team

We're an award-winning multidisciplinary team based in Delaware, with a delivery center in India. Our trinational management team enables us to succeed in virtually every timezone, and deliver innovative solutions that attract, engage, convert, and retain.

CEO, Founder

Marc Ragsdale

Marc’s objective is to humanize software by making it faster to build and easier to consume by removing the obstacles both developers and users face every day. Marc is an international business and technology consultant, entrepreneur, software inventor and investor. His background in coding and experience in system analysis and architecture, combined with a clear understanding of business strategy, processes and objectives has proved invaluable in his collaboration with various clients and partners.

Marc is a proven executive with 15 years of energetic top-level business, technical, and product leadership in US and Asia. He is an expert in assembling and leveraging high-performance, multinational development teams to deliver innovative software products to SMBs, enterprises, and governments. Accomplished builder and seller of innovative software technologies. Resourceful and motivational leader committed to clear communication, defined missions, accountability, and delivered results.

“Websites are a transitional form only and will not be around in ten years. Further, the race to capture generic data and erect a paywall around its use will seem outdated. Data will be liberated from these restrictive formats and distributed and consumed as necessary.”

Marc RagsdaleFounder of Prospus
Head of Talent

Vivek Kumar

Vivek is a strategic leader and cross-disciplinary thinker who brings a depth of industry experience working within startups, SMBs and enterprises alike. He is skilled at identifying talent across sectors and anticipating what’s needed next to drive collaboration and innovation. Vivek is a diligent and resourceful, and has a lasting faith in people that allows him to find the very best talent for Prospus and our clients.

Head of Engineering

Kamal Chagam

Kamal is a tested product engineer with 12+ years experience architecting, delivering, and maintaining a variety of SaaS tools, educated in one of Hyderabad’s top engineering firms. He possesses a solid knowledge of software fundamentals and pre-emptive solution architecture that scales with anticipated demand. His proven expertise in building and managing high-performance teams across North America and Asia, combined with his history of contributing back to the open-source community, make him a powerful member of our management team.

Head of Finance

Brijesh Kumar

Brijesh is a detail-oriented financial expert highly regarded for his leadership and grasp of corporate finance. He is a certified chartered accountant with experience in financial control and monitoring, account finalization, statutory and regulatory compliances, cost reduction and optimization, working capital and cash management, reporting and decision support, and process and efficiency improvement. Brijesh’s strong collaborative skills and experiencing working in a diverse team environment enhances our multinational organization.

Our Values

Client Satisfaction

We believe that happy clients become loyal clients. At Prospus, we seek to earn the respect, admiration and loyalty of our clients by providing exceptional customer service and incomparable service value.

01

Superior Craftsmanship

We are committed to meticulous perfection in our business processes, products, services and practices. Every employee who works with Prospus is an artist, and we intend to proudly display that in all that we do by producing only the most solidly-crafted, well-conceived, and most innovative products and services.

02

Employee Prosperity

We believe that the best products and services are conceptualized, designed, built and delivered by secure employees who feel appreciated and share fully in the vision of their company. That is why Prospus promises to create and maintain a healthy, happy, and motivated workforce fully dedicated to its mission and purpose.

03

Community Prosperity

We recognize that we are but a cell in a greater body, and that we can only prosper if those within and around us also prosper. Prospus is dedicated to a noble mission of empowerment and community service which we accomplish by giving back to those who have given so much to us.

04

We have range

Every day since 2011, Prospus has been building digital products for funded startups, growing companies and enterprises. Here are some of the brands who have trusted us.

“They provide support above and beyond what’s required, helping us make good technology decisions.”

Rob Waring, PresidentEFL Technologies

VesselWise

VesselWise was a collaboration between veteran marine industry partners and Prospus to build an application to service the needs of quality control surveyors and vessel crew members. Over time, VesselWise grew into a much larger application capable of handling the full retail, manufacturing and operational processes and was integrated into multiple legacy platforms for marine companies such as MarineMax and Azimut.

VesselWise has since been turned into a web-services engine, providing key functionality to a number of companies in the marine industry.

GABA

As the second largest EFL (English as a Foreign Language) training company in Japan, GABA Corporation has nearly one million actively engaged learners and thousand of active mentors, instructors and content creators. By 2014 they still had not embraced mobile technology in a meaningful way, and were beginning to see the effects on their customer base. Smaller competitors were chipping away at their dominance, so GABA scoured the market for a reliable company to envision and build their MyGABA app.

When Prospus was introduced to GABA late in the bidding process by one of its trusted partners, GABA felt they had found the right partner and awarded the multi-year, multi phase project to Prospus. Over the course of three years, Prospus has extended their core enterprise management system as well as building out several versions of their popular MyGABA apps on both iOS and Android.

Entropolis

One of Australia’s most innovative, government-funded entrepreneurial incubators, Entropolis is the first-of-its-kind hub for entrepreneurial activity, committed to helping aspiring entrepreneurs find the resources they need to build the companies of tomorrow. After working with Prospus on a number of software development projects throughout the years, Entropolis CEO Tania Price invited Prospus President Marc Ragsdale to serve as the virtual CTO for her funded startup company.

Through his service as the Entropolis CTO, Prospus created the entire offshore technology team of 8, including engineers, front-end developers, project managers and analysts. Prospus defined the technology architecture and product roadmap and eventually directed in the recruitment, evaluation and hiring of the full-time replacement CTO.

Investible

Investible is a Sydney-based committed to the idea of a global “entreprennaissance” — an awakening and coordination of entrepreneurial talent around the world. Over the years, Investible CEO and well-known Australian investor Creel Price had imagined a full course of interactive content and tools aimed at educating entrepreneurs.

With the assistance of Prospus, he began to convert nearly 100 paper forms and Excel documents into online, interactive tutorials, starting with his Decisionship application. Since, Prospus has helped Investible with its startup-related investment activities by coaching, guiding, mentoring and building.

National Automative Experts

In 2014, National Automotive Experts was becoming one of the fastest-growing auto-insurers nationwide. Year after year they were adding dealerships, but their largely Excel-based quotation tool built on the VBA languages was proving to be a major hold-up, so they made the decision to plunge forward with a cloud-based solution for automatically compiling and generating highly-customized insurance rate cards for their member dealerships.

After a competitive tendering process lasting 6 months, National Automotive Experts chose Prospus to build out the system.

Marinemax

MarineMax, Inc. is the largest recreational boat retailer in the United States, and the leading seller of Sea Ray, Boston Whaler, and other boats made by Brunswick Corporation. MarineMax is known for their exceptional product lines chosen for their outstanding reputations. MarineMax has over 125 locations worldwide, including 78 retail dealership locations, some of which include marinas. Collectively, with the IGY acquisition, MarineMax owns or operates 57 marinas worldwide.

Digital Closing was the brainchild of MarineMax founder and CEO Bill McGill, who enjoyed the fully digitized process when he bought a brand new Tesla in 2018. Reflecting on the process of buying a boat from his company, which involved at least 12 different employees, banks, insurers, up to 60 forms and 1-2 months, Bill pushed his COO to find an automated solution. After six months of marketplace diligence reviewing solutions from HP, Xerox, Microsoft and a slough of other document management systems, workflow management systems, sales menu tools and more, MarineMax chose Prospus to build their solution.

Nokia

As one of the largest multinational telecommunication, IT and consumer electronics companies in the world, Nokia interacts with its millions of customers at multiple junctures throughout their journey. All of the customer information they collected from their websites, purchases and engagements was decentralized and compartmentalized, making effective cross- and up-selling impossible.

Under the guidance of Prospus, we built and delivered a real-time decision-making engine in Oracle Real Time Decision Engine (RTD) that relied on a 360-degree profile of every customer to deliver the most appropriate content and product upsells in live time through multiple channels.

Vodafone

Offering telecommunications service in 25 countries at the time, Vodafone collects a vast amount of information for each of their customers. They were unable to aggregate all that information into a meaningful customer profile that could be used by customer support representatives to upsell additional hardware and services during support engagements, leading to lost revenue opportunities.

Under the leadership of Prospus and using Chordiant Decision Management Suite, we aggregated data from tens of sources and engagements into a single, unified customer dashboard which customer support agents could pull up during any transaction. With over 800 source data points, support agents could see a holistic overview of every customer, along with intelligent product and service recommendations custom-tailored to the customer.

CitiGroup

By the time CitiGroup approached Prospus, they had been using the same legacy green screen software for managing their credit cards since the 1970s. But with the explosion of demand for third-party credit card options for companies like Home Depot and American Airlines, who wanted their own branded credit cards, CitiGroup knew they had to upgrade their systems of they’d lose out to their more nimble competitors. After consulting with a team led by Prospus, Citigroup chose Prospus to handle their account.

Over the course of 18 months, Prospus oversaw a diverse team from multiple departments within Citigroup, ultimately rewriting all of the internal processes, such as issuing and deactivating cards, in Chordiant CRM. Today, CitiGroup has one of the most effective, web-enabled credit card management service in the industry, expanding their market penetration by 30-50% every year.

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