Position title
Director of Operations (Kaamfu Workline, India)
Description

We are looking for a Director of Operations with a strong technical background to oversee a unique on-demand labor marketplace. Your primary objective will be to organize teams of remote workers to deliver successful task-, project-, and support-related outcomes to American clients.

Responsibilities

In the course of working with Prospus in this position, you will be responsible for the following:

  • Collaborate with executive-level management in the development of performance goals and long-term operational plans
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
  • Set strategic goals for operational efficiency and increased productivity
  • Work with project managers in the development of plans and workflows
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary
  • Optimize business workflows.
  • Create new company policies and processes when required.
  • Set team and individual goals.
  • Oversee contractors.
  • Ensure client happiness.
Skills

You should have the following skills:

  • Excellent oral and written English
  • Strong background in customer service
  • Website and project delivery background, specifically WordPress
  • Client expectations management
Experience

You should have the following experience:

  • You must have experience liaising with superior to make decisions for operational activities and set strategic goals
  • Planning and monitoring the day-to-day running of the business to ensure smooth progress
  • You must have overseen large Enterprise Business WordPress website projects
  • You must have team building experience
  • Experience running high-performing teams who deliver on-time, within budget, to the delight of clients
  • You must be outcome-oriented
  • You must have experience managing large Team size
  • You must have a solid understanding of policies, processes, and documentation
  • You must have client handling skills
  • Optimize business workflows
  • Bonus if you have run an IT or digital services agency

Apply now

Thank you for submitting your application. We will contact you shortly!

Employment Type
Full-time, Contractor
Job Location
Remote work possible
Date posted
April 21, 2022
Valid through
May 31, 2022
Job code

DO420D22IN